Access internal company knowledge from anywhere in the world
Remote and hybrid teams depend on documentation to deliver high-quality work. Obie brings order to the confusion of decentralized workplace documentation with tools that reduce virtual shoulder-taps and increase remote-employee autonomy.
- Create instant access to knowledge and documentation via Slack or Browser Extension.
- Consume knowledge faster with intelligent content previews without leaving your Slack conversation.
- Reduce frequently asked questions with a lightning-fast knowledge format optimized for snippets and scripts.
- Faster search, access and sharing of policies, training materials, templates and corporate resources across Google Drive, Zendesk, Confluence and 16+ other silos.
"Obie makes it easier to troubleshoot with having a few key knowledge base articles with him at all times."
"I appreciate being able to teach Obie things, as well as link resource sales documents . We were able to onboard team members faster, and have quick recall of all the documents and resources we needed."
"Quick answers to questions and links to scripts/docs has been great for an international team spread over 3 offices."
"Obie helps save time by having a database of knowledge instead of searching in and out of files for answers."
How it works for remote and hybrid teams
Connect integrations or build an internal knowledge base from scratch
(Standard & Team Drives)
Obie will search file names, content within files (Docs, Slides, PDFs, images etc.) and even text within images.
(Cloud & Server)
Within Confluence, Obie will search the titles and content of pages, and titles of files in file lists.
In Zendesk, Obie searches the Help Guide article titles and bodies of the articles.
Build a library of FAQs directly within Obie. When searching, Obie will look at the ‘question’ and ‘answer’ portion of FAQs.
Use the built in wiki to codify processes for your team. Obie searches the title and full body of pages.
(Cloud & Server)
Obie lets you route issues to Jira based on missing knowledge.
Access knowledge in the flow of work
Make documentation more accessible
Quickly reference templates, notes, presentations and more with Obie at your fingertips. Obie enables you to accelerate tasks by providing verified knowledge to you and your team from Slack and the Obie Browser Extension.
Enable simple self-serve support and rapid onboarding
Obie injects search and access of information in the places where the most frequent questions are asked for remote teams. Reduce unnecessary noise in Slack
- Facilitate a self-serve employee onboarding process.
- Provide a delightful new employee experience.
- Reduce frequent shoulder tapping for information.
Capture information as you scale
With Obie, capturing knowledge is easy. Turn conversations into a library of FAQs to reduce repeat questions in the future and accelerate onboarding.
Eliminate knowledge gaps by having Obie suggest answerless questions from your Slack conversation history.
Accelerate Internal Support
Build a scalable internal support process that lasts. Reduce FAQs, enable self serve support and improve SLAs with Obie.
Our Customers Love Obie
Obie uses AI-powered technology to empower more people across your teams to get the right answers, fast.
Mohammed DajaniSenior IT Manger, Cvent
Obie has been a great addition to our team. Obie has helped prevent tickets from happening in the first place by providing instant answers. Our engineers also love it because of its slick integration with Slack and Jira. This has contributed to overall better user experience and customer satisfaction.
Sarah WilkinsCustomer Success Manager, Podium
I love the quick access to information and not having to wait for a human to respond. Giving our team access to Obie keeps our support team from having to constantly respond to questions. This frees them up to handle our customers in a more timely manner.
Adam MaxfieldSales Trainer, Lendio
Obie has made managing constant changes easier than ever. With a constantly changing environment, Obie has helped tremendously in keeping our sales reps up to speed with the correct information. This has allowed them to query customer questions and receive the answers they need in-the-moment.