Accelerate Internal Support
Build a scalable internal support process that lasts. Reduce FAQs, enable self serve support and improve SLAs with Obie.
Leading IT teams use Obie to build a self-serve support process, IT helpdesk automation and better employee experiences.
Reduce frequently asked questions with your new virtual agent, Obie. Automatically resolve issues by allowing Obie to suggest answers to frequently asked questions.
Issues are raised in Slack. Organizations that use Obie have the fastest self-serve ITSM workflow by embedding answers where employees work.
Obie works seamlessly with the Atlassian helpdesk (Jira Service Management). Route service tickets directly from Slack and keep their status synced behind the scenes. Adding Obie to your ITSM workflow reduces IT helpdesk SLA times and accelerates employee productivity.
IT teams that adopt Obie deflect tickets and automatically resolve up to 30% of workplace issues. Obie gives you data to understand what questions your organization asks most, what your most redundant issues are and what documentation to update.
Build a scalable internal support process that lasts. Reduce FAQs, enable self serve support and improve SLAs with Obie.
Click the button below to begin using Obie for FREE!
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