Accelerate Internal Support
Build a scalable internal support process that lasts. Reduce FAQs, enable self serve support and improve SLAs with Obie.
Leading IT teams use Obie to build a self-serve support process, IT helpdesk automation and better employee experiences.
Reduce frequently asked questions with your new virtual agent, Obie. Automatically resolve issues by allowing Obie to suggest answers to frequently asked questions.
Issues are raised in Slack. Organizations that use Obie have the fastest self-serve ITSM workflow by embedding answers where employees work.
Obie works seamlessly with the Atlassian helpdesk (Jira Service Management). Route service tickets directly from Slack and keep their status synced behind the scenes. Adding Obie to your ITSM workflow reduces IT helpdesk SLA times and accelerates employee productivity.
IT teams that adopt Obie deflect tickets and automatically resolve up to 30% of workplace issues. Obie gives you data to understand what questions your organization asks most, what your most redundant issues are and what documentation to update.
This 30 minute intro call is designed so that you can assess fit, see Obie in action and request a free trial.
Over the last few years, thousands of teams and organizations have used Obie to make their knowledge more accessible. What we've learnt, at least for now, is that Obie provides the most value for companies that have 50 or more employees.
Often times, we find that smaller teams within these organizations (50+), have a need for Obie. If this is you, please email firstname.lastname@example.org to learn about the different ways you can try Obie.
Click the button below to begin using Obie for FREE!
You will be asked to sign in with Slack, but we'll only be able to read your name, your email, and your team name.
Access to any other member data or any message history is not given to us.