Start Accelerating Support
Rapidly create one single source of knowledge for your client-facing teams. Reduce FAQs, enable self serve support and improve SLAs.
Adding Obie to your customer success process supercharges productivity and reduces service desk SLA times.
Customer service agents need to access to the most up-to-date resources to properly support customers and improve first time resolution. Obie enables one source of truth to all of your customer support resources, regardless of where they reside. Scaling customer success becomes effortless with fast access to verified knowledge.
Obie helps you discover trends, common questions, what help documentation to create, and requests from your agents that inform product decisions. Obie enables your team to improve SLA times and maintain quality by proactively ensuring everyone has access to the most up-to-date information.
This 30 minute intro call is designed so that you can assess fit, see Obie in action and request a free trial.
Over the last few years, thousands of teams and organizations have used Obie to make their knowledge more accessible. What we've learnt, at least for now, is that Obie provides the most value for companies that have 50 or more employees.
Often times, we find that smaller teams within these organizations (50+), have a need for Obie. If this is you, please email firstname.lastname@example.org to learn about the different ways you can try Obie.
Click the button below to begin using Obie for FREE!
You will be asked to sign in with Slack, but we'll only be able to read your name, your email, and your team name.
Access to any other member data or any message history is not given to us.