Streamline support
If you're already using Jira Service Management, and Slack is where your organization works, start using Obie today to put your IT workflow on autopilot.
With Obie, first-time resolution is within reach. Enable a searchable single source of truth for product knowledge to solve customer problems faster and ensure consistent up-to-date communication. Reduce repetitive questions and context-switching by creating a self-serve support process where you work.
Adding Obie to your customer support stack supercharges productivity and reduces service desk SLA times.
Learn moreClient-facing teams need one source of truth for resources when it comes to answering customer questions. Connect one of Obie’s 16+ out-of-the box integrations to enable faster access to product knowledge and ensure communication is consistent across your team. Use Obie to capture FAQs and build out your knowledge base within the flow of work.
Learn moreCreate happy customers by enabling your support teams with up-to-date product knowledge that is accessible where they work. Connect existing documentation, knowledge base articles and build a library of frequently asked questions (FAQ) for faster issue resolution.
Learn moreObie helps you discover trends, common questions, what help documentation to create, and requests from your agents that inform product decisions. Obie enables your team to improve SLA times and maintain quality by proactively ensuring everyone has access to the most up-to-date information.
Learn moreIf you're already using Jira Service Management, and Slack is where your organization works, start using Obie today to put your IT workflow on autopilot.
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