If you're already using Jira Service Desk, and Slack is where your organization works, start using Obie today to put your IT workflow on autopilot.
With Obie, first-time resolution is within reach. Enable a searchable single source of truth for product knowledge to solve customer problems faster and ensure consistent up-to-date communication. Reduce repetitive questions and context-switching by creating a self-serve support process where you work.
Adding Obie to your customer support stack supercharges productivity and reduces service desk SLA times.Learn more
Client-facing teams need one source of truth for resources when it comes to answering customer questions. Connect one of Obie’s 16+ out-of-the box integrations to enable faster access to product knowledge and ensure communication is consistent across your team. Use Obie to capture FAQs and build out your knowledge base within the flow of work.Learn more
Create happy customers by enabling your support teams with up-to-date product knowledge that is accessible where they work. Connect existing documentation, knowledge base articles and build a library of frequently asked questions (FAQ) for faster issue resolution.Learn more
Obie helps you discover trends, common questions, what help documentation to create, and requests from your agents that inform product decisions. Obie enables your team to improve SLA times and maintain quality by proactively ensuring everyone has access to the most up-to-date information.Learn more
This 30 minute intro call is designed so that you can assess fit, see Obie in action and request a free trial.
Over the last few years, thousands of teams and organizations have used Obie to make their knowledge more accessible. What we've learnt, at least for now, is that Obie provides the most value for companies that have 50 or more employees.
Often times, we find that smaller teams within these organizations (50+), have a need for Obie. If this is you, please email firstname.lastname@example.org to learn about the different ways you can try Obie.
Click the button below to begin using Obie for FREE!
You will be asked to sign in with Slack, but we'll only be able to read your name, your email, and your team name.
Access to any other member data or any message history is not given to us.