A no-nonsense solution for FAQs
Reduce the burden of frequently asked questions with a Q&A tool that is optimized for simple authoring, knowledge-capture and fast search.
"Obie has allowed our team to upload close to 5000 FAQs that are available to all of our specialists within 5-7 seconds anytime they ask Obie a question."
"If a new FAQ is presented, it's extremely quick to add more to the knowledge base."
"Obie helps us get information fast to our customers. Instead of having to come up with a response to frequently asked questions every time, we have pre-written responses in Obie. It also helps us store helpful resources for ourselves and our customers that we can pull up quickly."
Manage FAQs, at scale.
Build and organize a bank of FAQs to support a single team or the entire organization.
Conversations create knowledge
Turn any Slack message into knowledge base content
Grant access to specific groups, departments or channels
Simple voting trains Obie to make search results better
Know exactly when a piece of content was created and validated for accuracy.
“Within the first 2 months of the system being in place, we fielded over 14,000 questions that would have gone to a team lead or a product expert. This has saved our leaders an immense amount of time.”Adam Maxfield, Sales Trainer at Lendio