Find Obie living comfortably in your browser extension toolbar. Using keywords or natural language ask Obie a question and he’ll do his best to find you an answer or suggest a few documents that might help.

Without giving away trade secrets, we leverage proprietary natural language processing (NLP) technology to understand questions asked. With that understanding, Obie does a real-time, intelligent federated search across all integrations and knowledge connected. Using rule-based machine learning, user meta data and some secret sauce, Obie displays relevant answers, documents and other knowledge based on a confidence threshold.

All data you enter into Obie remains yours, and the team here is committed to ensuring that your data is kept safe and confidential. Obie uniquely integrates with existing documentation without keeping a copy or clone of your information in any way. Obie does store some meta data on our servers, as well as knowledge authored in our native formats. This enables us to provide a more intelligent experience. You can learn about our security measures and privacy policies that we have in place at Obie.

You can add custom responses for FAQs right within the browser extension. Use the ➕ button (Add FAQ) or highlight text on any webpage within your browser, select "Add FAQ" from the context menu. Of course, you can simply connect your existing documentation with the ⚙️ button (Settings) in the Obie browser extension.

When you ask Obie questions he will search the FAQs you have added or any 3rd party integration that you have connected. When connecting Obie to an external documentation source, your information is securely accessed via API and fully managed, controlled and stored with you. We make accessing it faster and more intelligent.