Your customer support team lives in Slack. It’s practically their second home. They thrive on its powerful communication and collaboration functionality. But it’s convenience also has drawbacks, and it may be impacting your SLA times negatively . Slack is not a wiki It seems logical, but Slack is not designed…
Posts Taggedwork accelerator
Work Accelerators vs. Productivity Tools
At Obie.ai, we have aspired to deliver tools that make internal support teams, HR professionals and remote workers more productive, eliminate blockers and generally get things done faster. 83% of office workers feel their employer isn’t providing them with the appropriate technology they need to perform their job ServiceNow Study…
Introducing a new personal work accelerator for knowledge search, capture and reuse
For years, Obie.ai’s primary objective was to accelerate support teams. True to our vision, we have delivered the fastest way to find and capture knowledge at work. But, we have deliberately kept a narrow focus on delivering solutions that carefully consider how support teams work together to deliver the highest…