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Posts Taggedslack

Work from home and remote working arrangements are increasingly popular among companies that employ knowledge workers. While the trend has accelerated with the COVID 19 pandemic, this trend has been on the upswing for many years. The benefits of WFH arrangements are many. They save employers money, they get higher…

this is the sign you've been waiting for

For scaling enterprises that have internal support (IT) or client facing (Sales & Customer Support) teams that live in Slack, it’s almost certain that you’ve identified a problem with Frequently Asked Questions (FAQ)—causing reduced productivity and a backlog for your service team.  Most likely, you have enacted a number of…