Frequently asked questions (FAQs) are a common productivity inhibitor in organizations of all shapes and sizes. In small companies, the challenges involving repeated questions are surrounding a lack of time, a growing team and a lack of reliable documentation. In enterprises, they struggle with the volume of FAQs, challenges involving…
Posts TaggedSlack Enterprise Grid
November 2020 Changelog
Last month, we launched an exciting new FAQ experience to help better organize your FAQs for scale which included the ability to assign non-Obie Administrators verification privileges. With this update, it only made sense to completely re-engineer Obie Content Verification to help ensure knowledge across your organization is up to…
What is Slack Enterprise Grid?
Slack is the operating system of the modern workplace. It finds a home in companies of all sizes as a highly extensible communication and collaboration platform. While the platform is easy to deploy, challenges lie in administering and managing Slack in enterprise settings. Deploying Slack org-wide in large companies is…