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Posts Taggedsharing documents at work

enable self serve it support confluence create ticket

Depending on the organizational adoption rate of your knowledge base software, support queries might be asked in a few different channels. If you have built a documentation-first culture, support seekers might always “ask” their knowledge base for the appropriate documentation before seeking support elsewhere. If adoption rates are less than…

this door is blocked

51% of employees avoid sharing documents because they can’t find them or it would take too long to do so. Igloo 2020 State of the Digital Workplace report This statistic highlights that there are some key failures in the tools and processes chosen for communication and collaboration by organizations. Employees…