Slack is redefining internal workflows by establishing itself as the operating system of the modern workplace. As more productivity tools continue to invest in deeper and deeper integrations with the Slack platform, they solidify it’s status at the nucleus of operations. This of course, extends to knowledge management, and Slack’s…
Posts Taggedknowledge base software
Slack Wiki Alternatives – Confluence, Guru, Bloomfire, Notion, Tettra, Slab, Slite, Obie
The views and opinions expressed in this article are solely those of the author and Obie. We wrote this article for the purposes of evaluating these platforms, side by side, in as unbiased a form as we can be. This article is meant to be a helpful resource for organizations who…
Why knowledge management is critical to teams that work remotely and tips to build the right foundation for success
Work from home and remote working arrangements are increasingly popular among companies that employ knowledge workers. While the trend has accelerated with the COVID 19 pandemic, this trend has been on the upswing for many years. The benefits of WFH arrangements are many. They save employers money, they get higher…
How to enable self-service IT support in a remote environment
Ignoring the shift to work-from-home during the 2020 COVID-19 pandemic, remote work has been on the rise for a long time. Between 2005 to 2017, remote working arrangements increased by 159%. Today that number is at 4.7 million (3.4% of the US population). Even with the difficulties of the pandemic,…
Obie Access for Small Teams, Remote Companies and Startups
Since launching Obie, we have learned a lot from the thousands of teams who’ve used our products. Most notably: Having an up-to-date knowledge base is the key to self-serve support Knowledge base’s and wikis are useless without robust search Search functionality, can’t be biased to one source of information Knowledge…
Accessing a company knowledge base while working remotely
The COVID-19 Coronavirus outbreak has pushed companies from around the globe into a sudden and unexpected remote-working experiment in an attempt to contain the spread of the virus. Remote work requires employees to be armed with a full stack of tools that enables them to meet their daily work goals…