We know you love Confluence. We know you love Slack. But, why is it that you can’t love both Slack and Confluence together at the same time? Of course, there is a Confluence integration for Slack (built by Atlassian), but it doesn’t seem to cut the proverbial mustard in a…
Posts Taggedintelligent slack bots
Top must-have features of AI-powered Slack Bots
As Slack slowly, but surely, challenges (usurps?) email and common word processor productivity suites as the operating system of work, it loses its focus on the core messaging functionality and expands to many more roles. Some of those additional roles are: External messaging (as a secure communication channel for partners…
How IT can leverage AI for streamlined support
The average IT support ticket takes three calendar days to resolve. Bhavin Shah, CEO of Moveworks In the ITSM realm, there are recurring themes that cause frustratingly long backlogs in support queues and, as a result, increase departmental overhead costs to undesirable levels. Not surprisingly, IT department managers seek cost-saving solutions to…