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January 2021 Changelog

The Obie team is starting 2021 off strong with lots of feature improvements, new search integrations and some bug fixes!

Here’s what’s new for you in January…

Jira search integration

  • Obie can now return Jira issues/tickets in search results for visibility into known and resolved issues

*New* Jira supported field types

  • Obie now supports the following Jira field types:
    • User Picker (Single User)
    • Select List (Cascading)

Confluence Previews

  • Obie can now unfurl more content and meta data from Confluence in Slack
  • Contact us to turn this feature on

“Ask a Channel” available for private channels

  • When prompting Obie to “Ask a Channel” users can have Obie ask in a 🔒private channel to crowdsource a response

Browser extension updates

  • Training mode is now supported in the browser extension for our teams not tied to Slack (for Obie admins)
  • Browser extension search history autocomplete

Bug fixes:

  • When in training mode, “Add to thread” was sometimes sharing the wrong result [RESOLVED]
  • Jira attachment uploads not translating properly in Slack [RESOLVED]
  • Jira Software ticket “priority” status not updating in Slack [RESOLVED]
  • Obie browser extension: highlighting text to add a new FAQ from the context menu not working [RESOLVED]