How to connect Jira Service Desk to Slack to streamline your IT helpdesk

If your organization uses Jira Service Desk (JSD) or as part of your support ticket management platform and Slack to manage internal communication between employees and the IT helpdesk, Obie can streamline ticket management process by merging these workflows and giving support requestors the power to initiate ticket issuance on … Continue reading How to connect Jira Service Desk to Slack to streamline your IT helpdesk