For years, Obie.ai’s primary objective was to accelerate support teams. True to our vision, we have delivered the fastest way to find and capture knowledge at work. But, we have deliberately kept a narrow focus on delivering solutions that carefully consider how support teams work together to deliver the highest…
CategoryProduct
Obie Access for Small Teams, Remote Companies and Startups
Since launching Obie, we have learned a lot from the thousands of teams who’ve used our products. Most notably: Having an up-to-date knowledge base is the key to self-serve support Knowledge base’s and wikis are useless without robust search Search functionality, can’t be biased to one source of information Knowledge…
Why we rebuilt our native knowledge base (yet another silo)
Our mission at Obie.ai is to make company knowledge universally accessible and more useful. Today, we hope to have taken another step in the direction to realize that mission. For those familiar with our product, you know that our core competency is integrating knowledge that already exists within your organization.…
Technical Changes from the Obie Dashboard Redesign
It was a long time coming: improvements to Obie’s dashboard. I wrote the dashboard very early on in the company, and have since learned and grown so much in my development skills, as most coders do over a period of years. My team and I worked diligently in Q1 to redesign…
A brand new way to search for knowledge at work
Massive product updates for Obie and some design thinking behind them Summer (or lack there of) here in Canada is near, and it’s only been 2 months since our last product update (a major one, at that) but we have so much to share, including some massive changes and updates to the…
The Future of Obie
Welcome to the all new Obie experience! Over the last 2 years our team has poured their heart and soul into making knowledge more accessible for organizations of all shapes and sizes. When we started this, Obie was one of a very small handful of apps on Slack. We have…
Some things that you never used are no longer there
Obie is spring cleaning his dam. With that comes the removal of a handful of features on Obie’s dashboard for all teams, including teams now and into the future. The features will be removed on March 9. We’re excited to retire off older unloved ideas so that fresh new ideas…
Building Obie.ai for Stride
Whether you work in a small team or a larger enterprise juggling and finding the right internal knowledge when you need it is no easy task. And for teams that rely heavily on messaging (which most organizations do), it’s especially easy to allow conversational knowledge to not be turned into…
A Modern Day Love Story
A memoir of Obie, our beloved users and of course, Slack. I published this blog on behalf of our toothy friend. It was the beginning of a beautiful relationship. Unlike those that start slow, the flame of romance burned a little brighter with each moment we shared together. It began as a…
Building the Product We Want
We had a crazy thought: what if a member of a team could have all the tools, knowledge and information they need to succeed — right at their fingertips. That’s what we’ve set out to accomplish. It’s been just over a year since we set out on this task. It’s…