In March 2020, the largest work-from-home experiment ever began as millions of employees stopped working at their offices and set up their desk at home amid the chaos of home-schooled children and 10-person Zoom calls. Some might be wondering, “What is going on in the minds of our team?”, or…
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Yet another definitive guide to starting remote work amid COVID-19 Coronavirus
Remote working has become increasingly popular in recent years due to the numerous personal and professional benefits for both employers and employees. Both parties gain from increased productivity, lower costs and more freedom. But the COVID-19 (formerly commonly known as Novel Coronavirus) outbreak has thrust many companies into unplanned remote…
New Year’s Resolutions for IT, Customer Success and People-Ops Managers
Many of us use the changing of the calendar to make positive adjustments in lifestyle. Whether it’s getting more exercise, quitting smoking or making an effort to live life to the fullest, a new year’s resolution is an opportunity to make a change to be the best version of yourself.…
Revenue is Optional: The Benefits of Making Your Middle Sales Reps More Productive
What makes an “A” rep different than a “B” rep and how do we ensure everyone has the resources to contribute consistently and efficiently to the team? The reasons sales teams fail at meeting their quota are all influenced by productivity — this article provides you with insights on how…
Building the Product We Want
We had a crazy thought: what if a member of a team could have all the tools, knowledge and information they need to succeed — right at their fingertips. That’s what we’ve set out to accomplish. It’s been just over a year since we set out on this task. It’s…
Why we started Tasytt, and then made Obie
Bright-eyed and fresh from university, Chris and Rav quickly found their naïve enthusiasm sullied by an outdated employee handbook and an absentee training process where they worked at a local technology company. There was a lot of knowledge floating around, both in different places and in different ways. When someone left the…
Let’s talk knowledge management for startups. So not sexy, but so darn necessary.
Like I said, knowledge management is not sexy. Nobody wants to even approach the subject because it’s typically hideous and full of gaps. It’s overwhelming, daunting, scary to look at, and often discouraging. But we’re going to have a talk. The talk. Managing knowledge in a startup or a small business is…
3 Ways to Capture the Tacit Knowledge Inside Your Employee’s Head
We often think of knowledge as something that can be recorded in words, visualized and taught. This is called explicit knowledge. Explicit Knowledge: The knowledge that has been recorded and structured into an organizational knowledge asset. Others can find it, reuse it, and collaborate on the knowledge. Explicit knowledge includes…
Eight Things Google Does to Onboard their New Hires
Possibly one of the most sought-after companies to work for in the 21st century, it’s no surprise that Google has an awesome onboarding program. Google hires only the best. Their interview process is notoriously rigorous and that’s if you get past the thousands of other applicants. All of this makes…