A little beaver told me the team at Obie has something exciting in the works that’s almost ready for you to get your paws on… I can’t give you a preview of what just yet but I can tell you what’s new for you in February: Lots of FAQ improvements…
Posts Written ByKristen Barker
January 2021 Changelog
The Obie team is starting 2021 off strong with lots of feature improvements, new search integrations and some bug fixes! Here’s what’s new for you in January… Jira search integration Obie can now return Jira issues/tickets in search results for visibility into known and resolved issues *New* Jira supported field…
December 2020 Changelog
Here’s what we’ve been working on for you in December, all wrapped up and ready for the holidays… Obie Training channel The #obie-training channel is a special dedicated channel where Obie gives more insight into how decisions are made. This channel is designed to help you better understand how Obie…
November 2020 Changelog
Last month, we launched an exciting new FAQ experience to help better organize your FAQs for scale which included the ability to assign non-Obie Administrators verification privileges. With this update, it only made sense to completely re-engineer Obie Content Verification to help ensure knowledge across your organization is up to…
Autumn 2020 Changelog
Well, friends, we’ve been teasing an exciting new FAQ experience for a couple of months now and we’re happy to announce that the next evolution of Obie FAQs is here ! FAQ update includes: The ability to better organize your FAQs for scale Assign FAQs to #channels and groups The…
August 2020 Changelog
It’s been a heads-down month for the Obie team working hard on some search improvements and an exciting new FAQ experience for you (coming soon). Here’s whats new in August 2020: Bug fixes Small fixes to FAQ formatting and resizing We fixed some bugs around channel folder filtering on integrations…
July 2020 Changelog
While it may seem like a quiet month for Obie in wake of the Obie Browser Extension launch, we’ve been busy behind the scenes. Here’s what’s new for you in July: “Obie Suggest” Widget upgrades Obie administrators need an efficient way to see interactions their users have had with “Obie…
June 2020 Changelog
It has been a very exciting month for us at Obie! We are thrilled to announce the biggest product advancement our company has made since Obie first appeared in the Slack App Directory in 2016… The Obie browser extension New and existing Obie customers can now use our browser extension…
May 2020 Changelog
Another exciting month is in the books for Obie, here’s what’s new in May: Search, search, search! The core natural language processing (NLP) got a boost from a newly published data model, in addition to the largest change in the core search algorithm to date. This latest change allows Obie…
April 2020 Changelog
Even the COVID-19 pandemic can’t stop us; we’re pushing updates to Obie all the time and April 2020 is no exception. Here is our latest changelog: Search, search, search! Obie’s NLP got another boost. We’re always working to enhance Obie’s core natural language understanding and saw a healthy boost in…