Like I said, knowledge management is not sexy. Nobody wants to even approach the subject because it’s typically hideous and full of gaps. It’s overwhelming, daunting, scary to look at, and often discouraging. But we’re going to have a talk. The talk. Managing knowledge in a startup or a small business is…
Posts Written ByChris Buttenham
3 Ways to Capture the Tacit Knowledge Inside Your Employee’s Head
We often think of knowledge as something that can be recorded in words, visualized and taught. This is called explicit knowledge. Explicit Knowledge: The knowledge that has been recorded and structured into an organizational knowledge asset. Others can find it, reuse it, and collaborate on the knowledge. Explicit knowledge includes…
Eight Things Google Does to Onboard their New Hires
Possibly one of the most sought-after companies to work for in the 21st century, it’s no surprise that Google has an awesome onboarding program. Google hires only the best. Their interview process is notoriously rigorous and that’s if you get past the thousands of other applicants. All of this makes…
Guru Alternative
For better or worse, we are most often compared to a product called Guru (getguru.com), developed by Guru Technologies in Philadelphia, PA. Both Guru and Obie emerged in the Slack wiki realm early in the Slack platform’s history. We have independently tried to solve common knowledge management pains, but have arrived at different solutions.
Atlassian Summit 2020 Las Vegas after-hours travel guide
Whether you are a first time Vegas-goer, or consider yourself a seasoned veteran of Sin City; you’re probably wondering how you can make the most of your trip to Las Vegas for this year’s Atlassian Summit. After all, we work hard all year building IT help desk automation, streamlining internal…
Enable support acceleration with Jira Service Desk, Confluence and Slack
A fully-integrated experience for internal support teams to accelerate support, deflect tickets and reduce time to resolution. In the modern workplace, it can be difficult to understand which IT help desk best practices are right for your growing organization. As the adoption of Slack grows, everyone can collaborate and communicate…
Why we rebuilt our native knowledge base (yet another silo)
Our mission at Obie.ai is to make company knowledge universally accessible and more useful. Today, we hope to have taken another step in the direction to realize that mission. For those familiar with our product, you know that our core competency is integrating knowledge that already exists within your organization.…
A brand new way to search for knowledge at work
Massive product updates for Obie and some design thinking behind them Summer (or lack there of) here in Canada is near, and it’s only been 2 months since our last product update (a major one, at that) but we have so much to share, including some massive changes and updates to the…
The Future of Obie
Welcome to the all new Obie experience! Over the last 2 years our team has poured their heart and soul into making knowledge more accessible for organizations of all shapes and sizes. When we started this, Obie was one of a very small handful of apps on Slack. We have…
Three Reasons You Should Try Stride
Over the last 3–4 years enterprise messaging has completely disrupted the workplace and truly paved a new road for the possibilities of the future of work. Given that we’re “in the space” the team and I at Obie.ai have tasted all of the flavours (sp: I’m Canadian) of enterprise messaging…