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Accelerating Support Podcast with John Riordan of Shopify

Chris and Kristen had the pleasure of interviewing John Riordan, Director of Support at Shopify.

In this episode John discusses:

  • Importance of building trust in remote work
  • Significance of knowledge management
  • Reality of technology in the support landscape

It’s an insightful listen! Get it at https://acceleratingsupport.com/ or wherever you get your podcasts from.