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Obie is the fastest and easiest way for you to build an internal knowledge base at work. Securely connect knowledge and documents that you already have into one searchable, intelligent, single source of truth.

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How it works

Build & Connect

Build a modern knowledge base, capture a library of FAQs or connect one of our 16+ out of the box knowledge integrations in seconds.

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Search

Go to Obie or Obie will come to you; when questions come up in the flow of work Obie understands by leveraging natural language processing (NLP).

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Save Time

Automatically resolve issues, reduce repeat questions and provide knowledge instantly—24/7 access to a single source of verified information.

THE OBIE MAGIC

Intelligently secure

Unlike most products, when you connect a 3rd party integration to Obie: you’re in control. Designed with privacy and security in mind, Obie works by doing an intelligent federated search in real-time—without requiring a copy of your documentation to be saved on our servers. You can also customize access to 3rd party documentation across your workspace from within Obie.

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Eliminate frequent interruptions

Obie delivers answers to common questions and expert-verified knowledge within the flow of work. Enable better self-serve access to all frequently asked questions, documents, and your company knowledge base.

We’ve also embedded Obie right in the places you work including Slack, Confluence, Jira Service Management, Google Drive, Dropbox and much more; so there is no need to change existing habits.

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Capture knowledge from conversations

Obie becomes an intelligent knowledge base that will help document internal knowledge and make it instantly accessible from wherever employees work. More than just an internal knowledge base, Obie serves as each employee’s virtual support agent to scale success and productivity.

With built-in authoring tools, Obie enables fast and rich knowledge sharing. Integrate the information you already have into one source of truth with ease and privacy.

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Enable self-serve internal support

Obie helps you build an internal FAQ system, streamline your process of onboarding employees, discover unanswered questions, common issues, and employee requests. Use this data to influence business decisions and shape knowledge creation. This will enable you to reduce time to resolution and improve service desk SLA. Obie enables your team to do the best work by proactively ensuring everyone has access to the most up-to-date information.

If Obie doesn't recognize what an employee is looking for, an answer can be crowdsourced from a colleague or routed to your existing service desk.

Use cases

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Support IT

Enable self-serve support and automate service desk features.

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Support CS

The fastest way to build and search an internal knowledge base at work.

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Support HR

Accelerate onboarding give instant access to HR policies and more.

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Hear what our amazing
customers have to say...

obie testimonials

I like that I can use Obie through Slack to find answers to my questions. I'm on a sales team so it is the easiest way for me to find a quick answer. I don't have to stop my call to ask someone a question, I can simply type it in to Slack and get an answer through Obie. It seems to be improving too as far as searchable terms go.

Larry

Sales at Podium

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Our work is highly knowledge-intensive and knowledge is scattered everywhere - endless documentation, emails, Slack messages. Obie helps us to save time spent locating the right information.

Rostyslav

Profiling Lead at Veeva

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Obie retains the knowledge you give it and allows you to search for it at any given moment!

William

Manager at MSA Engineering

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I use Obie for QA, mostly retrieving company wide data, documents, official procedures by using the keywords. I find this to be amazing. I get instant access to whatever document anybody has ever created, uploaded or used in my company and i only need to type a keyword to search by.

Sam

Onboarding at Slice

Get Started Get Started
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Free Demo

This 30 minute intro call is designed so that you can assess fit, see Obie in action and request a free trial.

How big is the team/company that wants to use Obie? *
0 - 10
11 - 50
51 - 150
151 - 300
301 - 500
501 - 1500
1500+
What type of team (use-case) is most interested in using Obie at your organization? *
Sales
Customer Success
HR/People Ops (Org-wide)
IT
Support
DevOps
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What is your job title? *
What workplace messaging platform does your organization use? *
Slack
Microsoft Teams
Google Hangouts Chat
Workplace by Facebook
Other

Thank you for your interest!

Over the last few years, thousands of teams and organizations have used Obie to make their knowledge more accessible. What we've learnt, at least for now, is that Obie provides the most value for companies that have 50 or more employees.

Often times, we find that smaller teams within these organizations (50+), have a need for Obie. If this is you, please email sales@obie.ai to learn about the different ways you can try Obie.

Dmitriy Product Development Engineer at Veeva
“ Extremely helpful and precise - Obie is fast, reliable, easily extendable and easy to understand.
Larry Account Manager at Podium
“ I like that I can use Obie through Slack to find answers to my questions. I'm on a sales team so it is the easiest way for me to find a quick answer. I don't have to stop my call to ask someone a question, I can simply type it in to Slack and get an answer through Obie.
Sarah Client Success Manager at Podium
“ I love the quick access to information and not having to wait for a human to respond!
Louise Engineer at RaisingIT
“ The Slack integration is great for being able to ping back a quick response to someone asking a question. It has taken a lot of burden off our team as we used to get many repeated questions, and the ability for people to ask Obie for the answers directly has greatly reduced the number of questions we receive.
sales@obie.ai